Shipping policy

Shipping Policy

NestAndWag ships to the destinations available at checkout. Available shipping methods and any applicable charges are displayed after you enter your delivery address.

Orders can only be shipped to complete and accurate addresses. Customers are responsible for reviewing their shipping information before placing an order. Contact ashehan451@gmail.com as soon as possible if an address needs to be corrected. We cannot guarantee that changes can be made after processing begins.

Delivery times can vary by destination, carrier, product availability, customs processing, weather, and other factors outside our control. Any delivery estimate shown during checkout or provided by a carrier is an estimate and not a guaranteed arrival date.

International orders might be subject to customs duties, import taxes, or handling fees imposed by the destination country. Unless stated otherwise at checkout, these charges are the customer’s responsibility.

If tracking shows that an order was delivered but you cannot locate it, check with household members, neighbours, and the carrier before contacting us. For damaged, incorrect, or missing items, email ashehan451@gmail.com with your order number and relevant photos or tracking details.